This paper focuses on the processes related to the Airbnb platform in Tallinn, both on the institutional level and from the perspective of individual hosts. The qualitative research was based on document analysis, expert interviews and in-depth interviews with individual private hosts.
It has been written in the midst of the Covid-19 global pandemic. In Section IV, some initial reflections on the experiences and assessments of the potential influences of the crises will be discussed, again both from a more institutional as well as from the hosts’ perspectives. As neither the interviewees nor the authors could have a full view of future developments in the hospitality sector while compiling the analysis, the chapter serves mostly the aim of documenting and providing insights “from the ground”, as the pandemic situation unfolds with all its more or less unexpected turns.