PLUS (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

Information Collection And Use


Tecnalia Research & Innovation, as a partner member of Platform Labour in Urban Spaces  (PLUS) project and on behalf of it,  needs  to  use  certain  types  of  personal information  on,  for  example, personal data (name, age, gender, occupation, professional background…) or  personal opinion on platform economy, policy-making, urban development… In addition, it may occasionally be required by statute to collect and use certain types of information to comply with the requirements of external bodies. PLUS recognises the importance of the correct and lawful treatment of personal data. All personal data, whether it is held on paper, on computer or other media, will be subject to the appropriate legal safeguards as specified in the General Data Protection Regulation (GDPR). PLUS fully endorses and adheres to the eight principles of the GDPR. These principles specify the legal conditions that must be satisfied in relation to obtaining, handling, processing, transportation and storage of personal data. Researchers and any others who obtain, handle, process, transport and store personal data for PLUS must adhere to these principles.

The Principles

The principles require that personal data shall:

  1. Be processed fairly and lawfully and shall not be processed unless certain conditions are met.
  2. Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with that purpose.
  3. Be adequate, relevant and not excessive for those purposes.
  4. Be accurate and where necessary, kept up to date.
  5. Not be kept for longer than is necessary for that purpose.
  6. Be processed in accordance with the data subject’s rights.
  7. Be kept secure from unauthorised or unlawful processing and protected against accidental loss, destruction or damage by using the appropriate technical and organisational measures.
  8. Not be transferred to a country or territory outside the European Economic Area, unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Maintaining Confidentiality

PLUS will treat all your personal information as private and confidential and not disclose any data about you to anyone other than the Trustees of PLUS to facilitate the administration and day-to-day running of the project. All PLUS researchers and staff who have access to Personal Data will be required to agree to sign this Confidentiality Policy and a Data Protection Policy.

There are four exceptional circumstances to the above permitted by law:

  1. Where we are legally compelled to do so.
  2. Where there is a duty to the public to disclose.
  3. Where disclosure is required to protect your interest.
  4. Where disclosure is made at your request or with your consent.

Use of Personal Information

PLUS will use your data for three main purposes:

  1. The day-to-day administration of PLUS. We work in liaison with the European Comission to meet project’s specific objectives. We will only share information if requested by law. Your data will under no circumstances be sold to any third party.
  2. Contacting you to keep you informed of PLUS activities and events.
  3. Statistical analysis; gaining a better understanding of Platform Economy and data processing for research purposes and dissemination activities.

Datasets and Database

Information contained on the database will not be used for any other purposes than set out in this section. The database complies with the GDPR and can only be accessed by Tecnalia.

  1. Access to the database is strictly controlled through the use of name specific passwords, which are selected by the individual.
  2. Those authorised to use the database only have access to their specific area of use within the database. This is controlled by the Data Controller and other  specified administrators. These are the only people who can access and set these security parameters.
  3. People who will have secure and authorised access to the database include Tecnalia Researchers and Staff.
  4. The database will NOT be accessed by any authorised users outside of the EU, in accordance with the GDPR, unless prior consent has been obtained from the individual whose data is to be viewed.
  5. All access and activity on the database is logged and can be viewed by the Database Controller.
  6. SubjectAccess -all individuals who are the subject of personal data held by PLUS are entitled to:
    • Ask what information PLUS holds about them and why.
    • Ask how to gain access to it.
    • Be informed how to keep it up to date.
    • Be informed what PLUS is doing to comply with its obligations under the GDPR.
  7. Personal information will not be passed onto any third parties outside of PLUS.

Rights to Access Information

Any person or subjects of personal data held by PLUS have the right to access any personal data that is being held in certain manual filing systems. This right is subject to certain exemptions: Personal Information may be held if the information relates to another individual.

Any person who wishes to exercise this right should make the request in writing to the PLUS Data Protection Officer in Tecnalia Research & Innovation at

If personal details are inaccurate, they can be amended upon request.

PLUS aims to comply with requests for access to personal information as quickly as possible, but will ensure that it is provided within 30 days of receipt of a completed form unless there is good reason for delay. In such cases, the reason for delay will be explained in writing to the individual making the request.

Cookies Policy

PLUS uses cookies on website. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how thirdparties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a thirdparty to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.

How PLUS uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics
  • To store your preferences

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
  • Preferences cookies. We may use preferences cookies to remember information that changes the way the Service behaves or looks, such as the “remember me” functionality of a registered user or a user’s language preference.
  • Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Thirdparty cookies

In addition to our own cookies, we may also use various thirdparties
cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

  • Social Media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our website or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Linkedin. The social network will record that you have done this.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can your find more information about cookies

You can learn more about cookies and the following thirdparty websites:

Changes in the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Please review this policy periodically for changes. If you do not accept the amended Policy, please stop using this Website.

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