During its three years research, PLUS analyzed four disruptive platforms (Airbnb, Deliveroo, Helpling and Uber) in seven European cities (Barcelona, Berlin, Bologna, Lisbon, London, Paris and Tallinn) considering their impact in terms of working conditions, social protections and urban life. A multi-disciplinary approach articulated in desk analysis, field research (both qualitative and quantitative), and action research had been adopted in order to foster new alternative scenarios that can contribute to promote social protection, economic development and well-being in digital labour. The project valorizes the role that different stakeholders could play in promoting and balancing such transformations.

In this policy paper we resume main findings and proposals emerged during the research concentrating on three main dimensions: the legal regulation of platform labour, the fiscal policies towards platform firms and the urban governance of platforms’ impact. In the first section we present main issues and challenges linked with a fairer platform economy. In the second section we sum-up policy-relevant empirical evidences. In the third section we propose strategies and recommendations.


Date: April, 2022.

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